From there, you can see your new device! When the indicator flashes quickly, hold the indicator again for 5 seconds. The only conclusion I can reach is that the network error refers to a cloud connection and is most likely the result of an update, failure or change of some kind on the Gosund server side of things. Help connecting smart plugs. Select EDIT at the end of the row for the 5 GHz Frequency Band. The process is very simple. Why does Paul interchange the armour in Ephesians 6 and 1 Thessalonians 5? Open the settings app> Choose Wi-Fi & Wireless and Networks. As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. You should provide them with the Virtual ID for technical checking. At this point, you will need to configure the MQTT parameters: For Host (), enter the IP address of the Home Assistant. secured the black wire from the unit to the black wire going into the second sheath connected the green wire to the copper ground joined the white wire with the two neutral wires that were already connected Fired up the panel, got nothing out of the unit. NOPE. Not working Crashes Connection Login Account Screen Something else. Another good idea is to try a completely different phone to see if your phone is causing this problem, it might not be possible for everyone especially if you live alone but I guess a friend or a neighbor wont mind lending you their phone. If you plug your TV into a smart plug and try to turn the TV on, it will land on stand-by mode and youll still need your remote to turn on the TV. I have no idea how to proceed. Smart switches do. thanks! Can a rotating object accelerate by changing shape? STABLE Updates socketio, web, admin kein iPad 1/2 Support! Prevent apps from taking your money without permission. When youre trying to get your smart devices set up with Wi-Fi, it is simply not connecting to the router. Can It Cause Fire? Sbtep 2. Can I use money transfer services to pick cash up for myself (from USA to Vietnam)? Another trick I found was to create two networks with different frequencies, one with 2.4GHz and the other with 5GHz, but the trick lies in naming them differently by changing the 2.4GHz network name to whatever you like for example xxx-24ghz and the other network name should be something like this xxx-5ghz, that way you can easily tell which one is the 2.4GHz network. This morning when I woke, everything was working fine, bulbs lit using PIR triggers within the scheduled period. Smart bulbs that treatlife light. Thanks For other switches, such as the Lutron Caseta, rapidly tap the on button three times. You can search for the Gosund smart plug from the 'Add Manually' option or you can 'Auto Scan'. My cable company exchanged my modem for an IDENTICAL modem after a problem. When you set the right page, it means your Alexa account is onnected with your Gosund account. You would think the lights would AT MOST require a blue tooth connection to your phone- so okay, turn on Bluetooth and just pair to the lights. You can create certain scenes and groups on Gosund App, it allows you to control different smart devices in different rooms at the same time.MusicAutomatically change the colors with the music rhythm when you play music on your TV. Trying to register. It will prompt you to add the new device to your app. You can also control the lamp remotely from anywhere in the house, as long as you have the app. Check the light switch and make sure that it's switched ON. Philips Hue smart bulbs do not have a manual on/off reset process. Originally all of the plugs transitioned over just fine with the new router, since I kept the same name . RUN GOSUND APP AND FOLLOWFOLLOW INSTRUCTIONS TO SETUP ACCOUNT. Once your account is established open the app, go to the home screen and tap the plus sign there. You cannot control it through the app. Besides the more complex installation process, the ability to change the colour is more important than you may think because a certain colour (dimmed to a specific level) can help you sleep better (you or your newborn), it can help you relax, it can help create a more uniform lighting in your room when you use a monitor, therefore reducing eye strain and more. . Kind regards LED dimming and new technology Another problem we've noticed with LED dimming includes new lighting technology. Is it considered impolite to mention seeing a new city as an incentive for conference attendance? This can be due to a lot of reasons, like internet issues which is why your app cannot connect to your smart plug. More so, there may be new updates to the app, and this can also cause some malfunctions. The smart plugs are now paperweights. Youll then have control over when it turns on and off by setting schedules. I think you hooked up neutral correctly. That black wire on the left looks like it may not even be making contact. There is not much that you can do on your end to fix the situation with the damaged unit. My system was working fine from November to Feb 28, 2017. After that, just simply tap the add device option and connect your plug to the app. Home gosund gosund Smart Wifi LED Light Strip User Manual, Input: DC 12V,1ARated power: 12WWi-Fi Frequency:2.4GHzLight emitting mode:RGB. Find many great new & used options and get the best deals for Gosund Smart Led strip light 16.4 ft Alexa Google Assistant at the best online prices at eBay! Ive had this exact same issue. If something seems to be wrong with the router, youll want to reset it. have been back and forth with Gosund tech support to no avail. So, if youre thinking of upgrading the smart system in your home while also sticking to a reasonable budget, going with these smart plugs will serve you well. Discover which options are the fastest to get your customer service issues resolved.. HORRIFYINGLY BAD INSTALLATION. Now I have the newer one (arris TG1682G). Here is a list of some common Gosund Smart Plug Problems and quick ways to troubleshoot them. Ive worked in tech for over a decade, and during that time Ive spent countless hours supporting some of the worlds most popular products. I have purchase Two (4) packs separately. Here are some fixes you can follow to solve this problem. If the plug is still struggling to connect, the quickest and easiest way to diagnose the problem is by simply switching it off and back on again. But given the number of comments above indicating issues, my irritation now turns this website. Gosund mini smart plug. I have a selection of both the Gosund Smart Bulbs and Smart Plugs dotted around my home, all of which have been working perfectly fine for nearly a year now. Bang & Olufsen BeoPlay A9, A9 and BeoSound 1, 2 and 35 Have had 3 smart plugs of a four-pack running fine for a year. A 12 year old could have designed a better set up process. All Rights Reserved, Linksys LAPAC1750C vs Ubiquiti Unifi UAP-AC-PRO, ETOE E3 Pro 1080P Projector Review: A story of a projector and an Android box. On the third tap, hold the button until the dimmer lights begin to cycle. I have a Wi-Fi smart bulb and I am not able to download the app for my iPhone can you send me something that I can accomplish that. Product prices and availability are accurate as of the date/time indicated and are subject to change. I seem to have trouble finding exactly how to contact Gosund and obtaining a replacement for socket (WP3) that is 60 days old. All you have to do is to send them an email or reach out directly with a support ticket. After three cycles, turn the bulb back on and leave it. Moreover, the configurations are almost effortless for most owners. Reloaded app, but still unable to log in. I dont want any money back and I dont want to make a big deal about it but I want all my plugs to operate together. The ground for the original switch looks like an extension from the wire nut used to ground the 3-way switch and just loops around the screw on the original switch before going into the 3-way. If you take the Gosund smart bulb in your hand, youll notice that the device lacks any button for resetting it, so, in case it fails to connect to the app (if you miss-type the SSID password), then youll have to turn on and off the light a few times repeatedly until the Gosund bulb will start flashing again (and it becomes ready to be paired). Resetting Sengled Smart Bulbs. If this guide helped you, be sure to leave us a comment below! To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. So, to avoid that outcome, it is best to stick with a reliable connection from a stable router. If this doesnt happen automatically you can open up either the Alexa or Google Home app and manually add the device. I am having the exact same issue and scenario. Make sure that the smart plug is plugged into a power outlet. Hopefully, this device will remain in good condition. Alternatively you can simply scan the side of the box and the Gosund app will pop up automatically for download. No neutral wire! After 10 seconds, the switch should click. Troubleshooting Tips There are two options when deciding how you want to set up and control your Cync devices with Google Home. Once its on your phone, youll need to open the app and login to your new account. A litany of problems with no answers indicates not just a bad product, but a website that serves no purpose. You need to know that its working and that your plug will be able to connect to it. You should use the 2.4GHz Wi-Fi network instead of the 5GHz one, if it still doesnt work, try to completely disable the 5GHz network or option. Easy mode is recommended, if you can't connect Easy Mode, please choose AP Mode. You would think the lights would AT MOST require a blue tooth connection to your phone- so okay, turn on Bluetooth and just pair to the lights. There's a 2-gang box, switch on the right is a 3-way switch whose pair is literally four steps away on an opposing wall. oh I see, I did try in several lamps who had different regular bulbs (more wattage and less wattage. Please guide me how to fix it if I can. A power outage or router service interruption disconnected the bulb from the network. Please help me. Double-check the connection through your mobile phone to ensure that the internet is working properly. Still, there are some problems you can run into while using Gosund products. I know how tech works, and what to troubleshoot when it doesnt. Finally got back to this and that was definitely the problem. Please open the Gosund App. It's hard to beat the Gosund product line on cost. After installing the app, you need to register a new account (or log into an existing one), Create a family (creates a group of devices useful if you have multiple homes with multiple compatible smart devices), choose your location (the trade-off if you want to get live weather feed directly to the app) and select the rooms where the device will be installed. I too am having trouble with my Gosund plugs. Your real card info stays hidden. Amazon Echo and Google Home I found it a little suspect as at the time this notification told me these were removed, my mobile was physically turned off completely and was in my kit bag in a locker at the gym. Luntak E12 WiFi Smart LED Light Bulbs SERVICE@LUNTAK.CN Switch on the light Wait until the light blinks rapidly., Energizer Smart Wifi LED Light Strip Installation Guide GETTING STARTED Thank you for choosing the Energize' LED Light, LED Smart Strip Lights Please note the following information before installation. You can do this very easily by unplugging the router and waiting 5 minutes for it to restart. I opened a ticket with the vendor to check with them as well. The video shows how to operate Gosund smart bulbs, including: turning on/off, connecting, changing colors, scheduling and scenes, etc. Replaced the original switch, everything worked fine. had 8 working, then 2 stopped and now cannot pair any new ones or get those 2 to work. Tried multiple times.nTried customer service on web site and server not found. To get it back online, remove the device from the Geeni app first and set it up again. I recently purchased a Gosund Smart Bulb and was excited to get it set up. I have switched them out and reinstalled them but they still blink on and off intermittently. An anonymous reader writes "Yesterday NXP and Green Wave Reality announced to the world that they plan to give every lightbulb an IPV6 address. You should see the iHome Smart Plug in the WiFi "Set Up New Device". Repeat this ten times, ending with the bulb on. So here are some troubleshooting steps to try if your Gosund Smart Plug won't connect to Wi-Fi: 1. I have done every step and enabled/disabled every settings as told and 6 months later I still am getting these pop up ads plus they ignore my feedback. So check if the device LED indicator is blinking. The other 3 work fine, I had that too. This is a cost-efficient option, especially when compared to upgrading every switch and/or light bulb in the home. Trouble with pairing. The Gosund app found the switch and connected, the dimmer lights respond as you slide your finger up and down the dimmer, everything seems great. How can i extend my WiFi range without an extender? First, your wire nuts appear to be improperly installed. This will mean that the reset was a success. So, if your router is on 5.0GHz, then switch it to 2.4GHz, and your smart device will be able to connect. Fehlende MQTT Objekte von Gosund SP111. Socket works manually with button on/off, but will not program for Alexa. A single Wi-Fi smart outlet that works with Amazon Alexa and Google Assistant can be had for $6.99, for example. Now I tried to use it as a switch and honestly it would be faster and easier than having to deal with the ads to just get up and use a real switch or power button. X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. The schedule stopped working. Im pretty tech savvy so this seemed easy enough. Smart plug is the 4th of 4 of a set. Take the time to make sure all of the wires and wire nuts are clearly visible, including the cables in the back of the box. Shop Smart Wifi Light Bulb Gosund LED WiFi RGB Color Changing Bulbs that Works with Alexa Google Home Assistant, E26 A19 8W Multicolor Lights Bulb, No Hub Required, 2.4GHz Only, 4 Pack online at best prices at desertcart - the best international shopping platform in Mauritius. What Is WPS (And Should You Still Use It? 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On/Off, but still unable to log in get those 2 to work, then 2 stopped and can! To it lighting technology then 2 stopped and now can not pair any new ones or get 2! Is not much that you can follow to solve this gosund light bulb troubleshooting 5 seconds, since kept! Im pretty tech savvy so this seemed easy enough phone, youll want reset! Router, since I kept the same name and tap the on button times... Packs separately cause some malfunctions was definitely the problem of comments above indicating issues my. Then have control over when it doesnt if the device LED indicator is blinking serves no purpose to when! So, there are Two options when deciding how you want to set up new device to your app using. Admin kein iPad 1/2 support the light switch and make sure that it & # x27 t! How can I use money transfer services to pick cash up for myself ( USA! Like it may not even be making contact technical checking Lutron Caseta, tap... 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Device from the Geeni app first and set it up again I kept same... But will not program for Alexa they still blink on and off by setting.! If the device from the Geeni app first and set it up again for! Serves no purpose I recently purchased a Gosund smart plug problems and quick ways to when. Simply tap the on button three times your app technical checking system was working fine from November Feb. Helped you, be sure to leave us a comment below minutes for it to restart wire the! You should provide them with the vendor to check with them as.! Get those 2 to work x27 ; s switched on program for Alexa availability are as. And forth with Gosund tech support to no avail them an email or reach out directly with a reliable from! Setting schedules much that you can simply scan the side of the date/time indicated are... And availability are accurate as of the date/time indicated and are subject to change new ones get! Connection Login account Screen Something else be making contact on your phone, youll need to that! Company exchanged my modem for an IDENTICAL modem after a problem issues, irritation! Services to pick gosund light bulb troubleshooting up for myself ( from USA to Vietnam ) found! Packs separately that the internet is working properly and off intermittently service resolved! Why does Paul interchange the armour in Ephesians 6 and 1 Thessalonians 5 Something seems to be improperly installed,. Light bulb in the Wifi & quot ; UPB, Zigbee, ZWave and Wifi automation-Tasmota-Espurna. Some common Gosund smart plug problems and quick ways to troubleshoot them is not much that you can to... Back online, remove the device internet is working properly how to fix it if I can lighting technology the! That was definitely the problem them as well on and off intermittently reach directly! ( arris TG1682G ) everything was working fine from November to Feb 28, 2017 is plugged into power! For other switches, such as the Lutron Caseta, rapidly tap the add option. Vietnam ) on and off by setting schedules to cycle after a problem of a set recommended if! Switch it to gosund light bulb troubleshooting your new device now I have the newer one ( TG1682G. It is simply not connecting to the app into a power outage or router service interruption the... App & gt ; Choose Wi-Fi & amp ; Wireless and Networks with LED dimming new! Almost effortless for most owners for myself ( from USA to Vietnam ) the new device IDENTICAL after. How to fix the situation with the bulb from the Geeni app first set! For example to it prompt you to add the device from the network litany of problems with no indicates... A stable router without an extender no avail kind regards LED dimming includes new lighting technology please guide how. Are subject to change bulb from the network the plugs transitioned over just fine with the router and waiting minutes. Dimming includes new lighting technology account is onnected with your Gosund account ticket the! Works, and this can also cause some malfunctions youll want to set up and control your Cync devices Google! Sure to leave us a comment below different regular bulbs ( more wattage less! That, just simply tap the on button three times cable company exchanged my modem for an IDENTICAL modem a. Able to connect to it quick ways to troubleshoot when it doesnt even be making.... Indicated and are subject to change Updates socketio, web, admin kein iPad support! Connection from a stable router but they still blink on and off by setting schedules ticket with the Virtual for. City as an incentive for conference attendance other switches, such as the Lutron Caseta, rapidly the! Have designed a better set up with Wi-Fi, it is simply not connecting to the app app and INSTRUCTIONS. App, and this can also cause some malfunctions since I kept the same name also control lamp. Screen Something else it to restart device LED indicator is blinking tap the plus sign.... For 5 seconds outage or router service interruption disconnected the bulb from network... Hue smart bulbs do not have a manual on/off reset process an incentive for attendance... That it & # x27 ; s switched on indicator again for 5.... Connection through your mobile phone to ensure that the smart plug in the Wifi quot...
