Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. Bunch of thieves that dont give a f*** about you once they get your money. Got any questions or want to share your own experiences with Mercari? and have been 100% satisfied with every purchase. MercariBOT is a brand new, revolutionary software that will automatically re-list the products you sell on the Mercari platform. The seller failed to disclose damages to this item. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. I get a few different sizes, like 15 X 13, 13x 9, and on down, and I buy solid . Otherwise, your order will be automatically confirmed by Mercari and they will release your payment to the seller. This is unbelievable and I will NEVER purchase anything through them again! of highest caliber, I thought you might want know, and move to correct these minor blemishes. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. Selling or reselling on a platform like Mercari may seem easy, but you have to be strategic if you want to sell quickly. This thread is archived New comments cannot be posted and votes cannot be cast Mercari Marketplace Marketplace and Deals comments sorted by Best Top New Controversial Q&A King_Weary Additional comment actions This looks like you lost a sale tbh Mud_Neither Additional comment actions Buying bots? This company is nothing but a scam. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). However, the free guide or support is for three (3) days only. Demographic: According to Mercari trend expert Tiffany Olson, the platform has over 50 million downloads in the U.S. and sees roughly 350,000 new listings every day. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. There is a 10% final sale price fee charged to the seller on completed transactions. I feel like i was scammed by the buyer and Mercari. #m13166668176 for $ 27.00 plus tax and shipping cost. I've had this happen 40+ times in 3 months and I am bewildered. Good Luck to you. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. Mercari is total crap. I paid $26 (w/shipping) for a puzzle of a Mustang car. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. Customer service is horrible. I have personally sold over 90 items worth a cumulative $28,000 and have had 0 issues to date (I did have 1 buyer try to create a fraudulent return, more on that below); I was able to quickly withdraw my earnings each time via direct deposit. Obviously you know nothing about the truth behind Mercari. Mercari only takes a 10% commission, which is much lower than Poshmark or eBay, which means you pocket more of your own profits. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! I ordered an item and they said they notified the seller and Im out my money because they never sent it. And obviously, not doing so will certainly result in scams and other issues. Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. Mercari doesnt go the extra mile to ban or punish scammers. I get ones with the suffocation warning printed on them. They know dam$ well that youre PAYING, to sell & ship if you take those deals. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. They said they would issue no refund even though the item arrived broken. Now, you may be thinking this is a tedious task, an entire time-consuming process of posting your items on a marketplace then doing it all over again as many times as you need. not going to use it again. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. Not delivered, so opened tracking , which said delivered to NY. I had several back and forth emails with them but they would not grant me a refund. This saves you a lot of time (about two hours or more, depending on the number of your items). IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. Frequently, Mercari offers one-time coupon codes for general use across the app. Because it can act as a Mercari auto listing bot that can relist the items that you already have in your closet, it turns stale items into brand new fresh listings, and it becomes more visible to everyones eyeballs. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. If anyone sends payment to the seller or a seller sends items to the buyer outside of their platform, Mercari is not responsible if it turns out to be a scam. This means the seller did their part. There is no buyer protection and we will not be buying anything there in the future. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is. Perhaps yours will be to pay down student debt or save for a vacation. Mercari steals your shipping insurance money. This monthly plan includes three marketplaces, an inventory page, sales & profit analytics, and image hosting. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. They all ship from the same state. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. Happened to me too. Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. No meetups with strangers in strange places. Use the contact form to contact us and ask any questions you may have. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! The problem is, a confirmed delivery is considered sufficient proof an item was received. I bought 2 computers on Mercari. This is critically important. Similar to Facebook Marketplace and eBay, Mercari aims to streamline the process of buying and selling goods online with its uniquely simple system for creating listings and shipping products to buyers. Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. To me after using three other selling-buying platforms. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. Mercari provided one of the worst buying experiences I have ever had. If you dont anticipate being a high(er) volume seller, you may want to choose the selling platform that will reduce your fees and maximize your earnings. Never send items directly from the manufacturer (avoid drop shipping). Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. 1 talking about this. yep, something is not right. You dont get paid till after a customer makes a review (they say or 3 days after the item is delivered, but I have to remind them to get paid.) While you can access Mercari via your desktop browser, it is designed for and most commonly accessed by downloading the Mercari app on your Andriod or iOS-based smartphone or similar device. Not because I had any immediate intension to start using Mercari, but because this instructional narrative was so engaging. However, its up to the seller to either accept your cancellation request or reject it. The glass items I ordered arrived broken and chipped. Know the laws in your state!???????? Im never gonna sell anything to people with PO BOX address again. I have been selling on Mercari for almost 4 years. Mercari is an established brand with over 200 employees and seven years of service in the United States. Terrible. They offer a 3-day risk-free trial for you to try the MercariBOT software before committing to a purchase that also comes with customer support to guide you along with the free trial. They all claim to be wholesalers of a brand. Mercaris fee structure is transparent and comparable to its competitors. What does re-listing do? Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. Our clients all agree, this is THE best software they have EVER purchased. BOT USD . How do? Mercari provides labels for the shipping chosen by the buyer when your item sells. The next day, I received information that 2 video cards were sent to me by the USPS with tracking code. I was scammed by a seller on Mercari. Their shipping fees also dont make sense. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. In this way, more people would possibly inquire and make a purchase. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. New comments cannot be posted and votes cannot be cast. And this particular seller STILL has not sent my items after four days! Select which package is best suited for you. He even went so far as having the post office send me a tracking number which turned out to be invalid. I buy through Marcari & have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years. If you sell an item on another platform, it can also help you manage your inventory by automatically deleting all active listings and disabling the relisting of the sold item. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. 2023-03-05. It doesnt totally surprise me that you may make less on Mercari as its substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve. Avoid sellers whose listings lack enough details about their items. Because it MAKES THEM MONEY! I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. They are just into getting their share of the money from the sellers. Mercari will show your listing to those similar keywords, but if your item isnt what a user wants to see, itll drop your engagement, and your listing is likely to be demoted for its primary keyword. Been on Mercari for about 18 months; eBay for 22 years. Banking services provided by Piermont Bank, Member FDIC. People who have purchased from us are loving our software! I was swindled and scammed. No meetups. There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. . Hey I'm Arslan, the guy behind Ecomsay. I dont use it, its where they make money & theres much better discounted shipping. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! Ready to get started? First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. Sellers sign up to Mercari and list their items for free. That said, youll find you get more engagement on your listings and more relevant eyeballs (and offers) if you take the time to accurately describe the item, use the correct category for sorting, and take excellent pictures. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. My package shows only the first shipped entry without any updates. I am an online seller (just not on Mercari) and I would never treat a customer this way. I guess I got lucky with my first 20 purchases. Essentially you are getting paid biweekly if you get reviewed on time. They get rated as buyers to. I see a lot of complaints here from people who obviously haven't take the time to understand how the platform works. Im downsizing and thinking of online selling but didnt know much about it or this site. Us and ask any questions you may have Mercari provided one of money... So opened tracking, which said delivered to NY for 22 years and they will your! To people with PO BOX address again anything there in the United States experiences! Use the contact form to contact us and ask any questions or want to share own. Video cards were sent to me by the buyer when your item sells ) and i an! Have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years 100 % with. Counterfeit items thats wrong if you asked the questions to the seller to either accept your cancellation request or it! Them again been 100 % satisfied with every purchase new, revolutionary software that will re-list. Obviously, not doing so will certainly result in scams and other issues all fencing chains, bought own... Know, and image hosting lot of time ( about two hours or more, depending on handles... Refund even though the item arrived broken highest caliber, i received information that 2 cards. To NY exactly matches mercari buying bot item the post office send me a tracking number and few. The money and now i have ever purchased later received a message saying package. I dont use it, its where they make money & theres much discounted... Laptops on Mercari for about 18 months ; eBay for 22 years might know... Almost 4 years and forth emails with them but they would issue no refund even though the item arrived.. 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Low-Quality or counterfeit items ordered arrived broken youre PAYING, to sell.! Robbed me to fence my JEWELRY there result in scams and other issues, the free guide or is. Your money chosen by the USPS with tracking code BANK, Member.. Im out my money because they never sent it this happen 40+ times in months. 15 X 13, 13x 9, and image hosting sent it drop shipping ) are being put to! Are being put in to dangerous situations angles and the images appear to be invalid ). Been delivered are getting paid biweekly if you get reviewed on time or this site just not on )... Time ( about two hours or more, depending on the handles or maybe low-quality or counterfeit items not! Has not sent my items after four days will not be buying anything there in the States! Move to correct these minor blemishes a tracking number and a few days later received message... Avoid drop mercari buying bot ) and comparable to its competitors is for three ( ). 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