It worked OK first 3-4 weeks and then the banging noise started. The Cabrio models should be included on a class action lawsuit. Consumer was washing single set of sheets & after loud sound consumer found unit turned around facing other way & significant damage to all four sides & metal drain cover in laundry room floor. Plaintiff Diana and Sherman Kroop claim they purchased an LG HE Top-Load Ultra Capacity Washing Machine, with model number WT4870CW from a Florida Home Depot in 2013. Your email address will not be published. Also unit had leaking issue. After having the water arrestors installed with no help and lots of research I finally found that if you also replace the hose with a metal one that it helped a lot! Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel Model: WKEX200HBA SKU: 6420312 Click Change Settings if you want to tailor the use of your cookies. Actions does not process claims and we cannot advise you on the It becomes unbalanced if it has large load. He stated that since then it's incapable of doing spin cycles unless its on lower speeds. She was told to keep cleaning drawer with mold. I call the warranty group in June of 2018. Pull the hose out a few inches. I would have never purchased them if i knew this hammering was a part of it. The consumer says that when there is an unbalanced load in the washing machine, the machine shakes excessively, and the top of the machine comes loose. One minor injury has been reported. first aid or medical attention. The consumer stated that anyone standing nearby at the time of the event would have suffered serious injury. I have an LG 2017 and we do have the hammering water pressure noise truly believe LG should fix the problem. 55 YOF heard "pop" sound when she pressed on button on washer/dryer steam combo. 34 YOM reports that clothes washer is off balanced and also leaks. When I purchased this I really didnt think I would need another at my age. 36 YOF was washing towels on normal cycle in the washing machine. Consumer cleans the rubber area of washer once a week. WV5-1408W and where I could buy it. Washer had a very rapid, high speed spin to it. I will never buy anything lg again. I purchased a WM8000HWA two years ago. When he opened the top & then shut it, glass fell out from the middle of the glass area. He stated that it looked like the washer had exploded internally. Top blown completely off. It then spread to other parts of machine. There was a UE code. 43 YOF consumer's washing machine was on its final spin and drum broke loose from motor. You can contact LG's class action support department at 1 (800) 243-0000 or email your claim to ref.cooling@lge.com. Consumer is concerned that child spinning drum might start it. Not all of Samsung's washing machines are affected by this recall. Repairman found that plug, wall outlet, & motherboard had shorted out & burned. Consumer reports Washing machine shakes too much. All Rights Reserved. Consumer's children are having allergic reactions & issues with breathing. The consumer reported that there is excessive shaking and vibrating of the washing machine (front load) with uneven loads. Noisy, bad water drainage, poor spin cycle, lint issues, malfunctioning smart features. Later, mold accumulated in front rubber seal. Consumer states that the washer had been displaying error codes. Top of washer came off, twisted around, damaging & ruining dryer & two walls. One minor injury has been reported. The metal drum had detached. She stated that no one was in laundry room at time of incident. Leaving door open or wiping area clean does not work. Just developed this water hammer problem with LG Front Loader machine. This could have resulted in injury. I purchased a Whirlpool Cabrio Platinum HE Dueo. Sides have exploded out & when repair man came & took top cover off, computer is completely destroyed. A 49 YOF reported Intense mold smell coming from front loader washing machine in our home. He stated that he didn't receive medical treatment. San Francisco comes in with an average repair cost of $235, followed closely by $234 in San Diego and $230 in Los Angeles. The washing machine caught on fire while doing load of laundry. Lg should be held responsible to correct this before someones pipes break snd flood a house. v. LG Electronics USA Inc., Case No. Nowhere did i find at the time anyone saying it sounded like someone would be operating a jackhammer. Consumer heard a loud crash in the laundry room. LG Consumer Contact: For additional information, contact the recall hotline toll-free at 1 (866) 940-6508 between 8 a.m. and 6 p.m. EST Monday through Friday, or visit www.lg.com/ca_en/support and click on "Announcements". The arrestor isnt helping and they are blaming my pipes, telling me to hire a plumber. Agitator plastic gear was loose & was bouncing around. Top load washer lid shattered during normal use. Washer used in residence shakes violently and has stripped the agitator, so it won't spin the agitator. Recalled washing machines have the following model and serial number ranges: LG WT5001CW, WT5101HV and WT5101HW; Kenmore Elite 29002, 29272 and 29278. Get the latest updates from Electrical Safety First: 2023 Electrical Safety First is the campaigning name of the Electrical Safety Council, a registered charity in England and Wales (No. Adobe. A link to creating an account may be found here: https://topclassactions.com/signup/. Washing machine was on final spin when entire top of machine broke off. She discovered that machine creates mold. If they knows LG washing machine has this problem why they didnt fix it during delivery time ? Machine had turned 90 degrees from wall & damaged side wall. Consumer's washer shakes excessively & he noticed it immediately after purchasing it & it has gotten worse. After all, there have been over 700 reports of washers experiencing catastrophic failure, resulting in at least nine injuries. The batteries are wall mounted and measure about 29 by 36 by 8 inches. I bought an LG front loader in November 2021. Hoses leak due to vibration. Manufacturer was uncooperative. The water burst occurred again. The washer has developed mold around the rubber seal and it causes the rear of her home to emit a mold odor. Washing machine turned 90 degrees to left, hitting the wall. Why it closes the valve so hard to stop the water is so silly. The recall involves 34 models of Samsung high-efficiency top-load washing machines sold between March 2011 and November 2016. LG clocks a great clean under 30 minutes for 10 lb's of laundry. I even bought the warranty. Consumer had to wait until the internal mechanism has cycled down before the door will unlock & open. Same issue here but LG keeps blaming my water supplier. $400.00. During the first time use of the washing machine, water flooded out the bottom, flooded the consumer's condo, the condo below his and poured into the garage below that. She has damaged wood floor and sheetrock. Some clothing and a blanket were damaged or destroyed. Manufacturer recommends door be left open to avoid mold & odors. Consumer's 35 YO wife & his 9 YO son have hurt their hands while trying to stop the washer from shaking. Top Class The ceramic parts went flying out and around the machine. She says that she cannot continue to do so, as it affects her asthma. The consumer stated that it has been doing this for a long time, and just noticed the recall advising to report. 4. He heard pop sound from laundry when machine was off and not being used, & found glass shattered. I have mold problem with the washing machine. Caller stated that he was never notified of the recall. Top Class Actions is a legal news source Washer agitates so violently that it shakes out of position, damaging dryer next to it. Post recall, a circuit control board was changed. Consumer reports that the washing machine's lid would not open and the electronic panel began making loud popping sounds when the consumer tried to open it. The case is still moving through the courts and has not yet reached a settlement. She found bi-fold door in front of washer was standing in hallway, top of washer blown off, sides were bent outward & there was hole in wall behind unit. Smell can get so bad that consumer needs to leave home to give house time to air out. Its a simple fix. The recalled batteries allow owners to capture and store energy from the solar panels. But he never heard the washing machine either. They both were treated by medical professional. Mounting bolt became completely undone, in spite of substantial lock washer, designed to prevent it. Consumer stated that this washer goes off balance, shakes, doesn't spin & doesn't empty. We had water damages after the washer burst out. drug injury lawsuits and product liability lawsuits. Drum was sitting on bottom of unit. This 1/8 difference in diameter is small but will stop the hammer. LG SideKick 1.0 cu. Whirlpool High Efficiency Stackable Front Load Washer And Dryer. Remove the bottom access panel or kickplate, and check the pump for signs of damage, particularly . Loud noise was heard. The safety feature that doesnt allow it to enter full spin mode when off balance, failed. Then put both the reducer then arrestor on at the same time and no longer any water hammer. I have had to re-glue multiple pipes. The machine failed and blew the entire top portion of the washing machine off and the drum sideways. However, Whirlpool offers factory service, whereas LG does not. If your item is listed you should arrange a FREE repair, replacement or refund. Found it was part of a recall, but concerned they'd just reduce spin speed which wouldn't resolve the issue. The consumer believes that the washer is an entrapment hazard. Step 3. 38 YOM consumer has a washing machine which shakes violently while washing very small loads. 43 YOF consumer's front load washing machine accumulates mold and shakes violently injuring a finger. The most common washing machine problems are: Makes a loud thumping noise when running - 12% of all faults Drum or drum bearing problem - 11% of all faults Not washing properly/at all - 7% of all faults Watch our video guides on how to deal with some common washing machine problems: How to fix a loud washing machine The glass was shattering and kept shattering. She managed to turn it off. Consumer's 3 YO daughter developed rash from washed clothes. I had plumber out and they gave me new taps thinking that was the problem but it didnt fix it. He found shards of glass all over the floor near the machine. The LG Washing Machine Defect Class Action Lawsuit is Daniel Feinberg, et al. Washing machines. But the machine has a leak and still does. Consumer states that multiple repairs were made but the problem was not resolved. Top of it had almost come off. As I had owned an LG for 15 years with no problems I decided to get another one. The unit was spitting out all of its parts & the top of the unit blown off. Glass lid on washer shattered. A part may break and fall into the ice bucket. Consumer states that this mold is unsafe. He shut power off. The consumer had to place a piece of wood in front of the machine to stop it from moving forward. We bought an extra large capacity Cabrio also, and that is when our problems started. This means that there are potentially millions of recalled electrical items still in the UK. Mega Capacity (7.3 cu. Retailer told to use the Washing Machine cleaner & to keep the door of the machine open. 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