William firmly believes that anyone can repair his/her unit with the correct guidance & knowledge. Apart from that, the other potential reasons that cause this issue are: Restricted Gas Flow Bad Igniter Faulty Gas Solenoid Valve Venting Issues Worn Out Igniter Warning Harness Test and correct. Unfortunately, the vapor sensor can also give faulty readings when it goes bad. This error code shows up when your Richmond Power Vent water heater has an ignition failure or lockout. The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. Toggle the ON/OFF switch located on the lower assembly to the OFF position. ultimate guide on Richmond tankless water heater code 13, Richmond Tankless Water Heater Code 13 [Reasons + Solutions], State Select Water Heater Pilot Light Issues [7 Easy Fixes], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. airheatman is online now Related HVAC Questions The only additional thing you need to be on the lookout for is whether theres too much wind at the vent termination. Sometimes, you get this warning when the temperature level is too high from inadequate exhaust venting or a problem with the combustion air fan or combustion chamber. However, this issue can also be the result of the ECO getting tripped. Inspect the vent termination as well and make sure that its following the regulations and that theres no moisture on them. Every water heater should have separate venting for it. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . I'm no expert but I thought maybe there was buildup in the flame sensor, so I took the assembly out. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! Poke it with a wire and try to get it out. The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. Set the thermostat to the desired temperature. CaCO3 (calcium carbonate) is present in the neutralizer. Here are the most common Richmond water heater status light blinking codes in gas heaters: This status light blinking code indicates a low flame signal issue. The good news is that you can easily check if your thermistor is at fault. Improper Venting. Rheem fault code 05 - Indicates imperfect combustion. FVIR stands for Flammable Vapor Ignition Resistant. zlhtiu 4 mo. Disconnect the PCB from the multi-pin connectors. Youll have to replace the neutralizer in such cases. Switch off the gas valve, and both the hot and cold water lines. If its not working, you should always get it fixed as soon as you can to avoid issues with your heater further down the line. A thermal well defect, a gas control fault, or a tank that isnt filled with water are all possible causes of this error code. Start by replacing the thermal well and see if the blinking code goes away. Observe the safety precautions and call your gas supplier from a neighbors phone. If you find any debris, your first job is to get it out. Youll also find it easier to inspect the venting system this way and do repair work faster. Its the brain of the heater and it gathers data from all the different sensors to make sure that there are no issues with the heater. Richmond urged the ANSI standards be reviewed. Its essential to make sure that the condensate drain is working at all times. You need to make sure that all faucets are closed. Tankless water heaters are compact in size and provide a steady flow of hot water for as long as you need it. Click here to browse our high efficiency tankless water heaters! Now that you know exactly how you can remove Richmond Power Vent Water Heater error codes, your heater will run smoothly. Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. Water temperatures above 125oF can cause severe burns or death from scalding. It leads to an overall weak flame and you cant get to your desired temperature. Were moving on to more serious issues and four blinks arent a good sign. Otherwise, you may face a lot of issues with it. Inspect the combustion air-inlet and vent systems. If the pilot still fails to light and you get the blinking code, replace the pilot assembly. Defective PCB. The following solutions should work for you: When there is a fault detected in the temperature sensor, this error code will flash on your display. Wait 5 minutes to clear out any gas. However, if you have a faulty FVS, it can get tripped again. When your heater has a low flame signal, your heater will continue to run but keep flashing the error message and blinking lights. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. Each reference mark above or below these points indicates an approximate change of 10oF. Check if that solves the problem. Press and release the COOLER button until the desired setting is reached to decrease the temperature. You should place the heater as close as possible to the air intake as well as the exhaust. Depress the COOLER button until only the WARM indicator light is lit. Locate the PCB and remove the screws connected to it. Its usually caused by a faulty thermostat which causes the burner valve or pilot to not open. This feature improves the energy efficiency of the water heater. Turn the gas control knob counter-clockwise to the ON position. Start by replacing the sensor and the wiring. Allow several gallons to flush through the discharge line to an open drain. Another possible reason is the blower is unplugged. In case of a TCO limit lockout, this error code shows up. Heres the list of what leads to this problem: The first thing you should try is to check for water leakage. With that said, all the other blinking codes well talk about here represent that something is wrong with your heater. If thats not it, keep in mind that a faulty blower and a temperature switch thats stuck open can also cause this status light blinking code. The gas pressure to your water heater should range between 1.2- 3.5Kpa Error Code 11 Error Code 11 indicates an "ignition failure." Unfortunately, many things can cause an ignition failure. You need to replace it. Close the valve on the cold-water pipe feeding the water heater. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. Here are the steps to do it: Thatll get the ECO to reset. In case the error persists, you may need to replace the pilot assembly. Error code 12 represents a low flame signal. Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. So, lets get started. Double-check that you have a tank filled with water. Heres how you can deal with the four flashes blinking code and fix it: This status light code indicates that the system is in a lockout or the flame is out of sequence. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. These units obtain combustion air from the outdoors. William is the founder of Fireplacehubs.com. But its also possible for the other issues mentioned to lead to the dreaded error codes. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. Start by making sure that the pressure wiring is okay and the hose is not bent out of shape. Learn more, Facebook II Twitter II Pinterest II Linkedin. Check for correct valve cycling after resetting the valve. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. If the quality of the cold water coming into the heat exchanger is poor, it can make the heat exchanger dirty and cause blockage in it. Drain the water heater and piping if they might be subjected to freezing temperatures. Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. If you do not smell gas, proceed to turn on all electrical power to the appliance. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. It indicates issues with either the thermal well or the gas control thermostat itself. Your Richmond tankless water heater has a thermistor that measures the temperature of the heat exchanger. Insufficient gas supply, unstable pilot, carbon buildup on electrode or wire/pilot tube damage are the probable reason behind this error code appearing on your screen. As replacing the upper heating element in Richmond electric heaters is an easy job, it shouldnt take more than 30-40 minutes if you know what youre doing. How do I know if my thermocouple is bad on my water heater? Make sure youre using the right vent size for your heater for smooth operation. Go to the next step if you do not smell gas. This saves space and the cost of venting. Ensure that it is done correctly. If there are error codes, troubleshoot to clear the error and fix the issue. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. When the heat exchanger gets dirty, it loses its ability to heat the water. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. If its out of that range, you can conclude that you have a bad thermistor. Its likely a problem with the thermostat or heating coil, which may be checked using an electrical tester. Follow these steps to test the flammable sensor of your Richmond water heater: If the value you get from the multimer is between 10k 45k ohms, that means the FVS is fine. The FVS is located at the bottom of the unit. From https://www.justanswer.com/ythiJustAnswer Customer from Chicago, Illinois: What does an error code on Rheem tankless water heater h103Pearl Wilson: Assi. Its located right above the upper heating element. Blocked Air Intake. It could be a minor problem like a blown fuse or tripped circuit breaker if your electric water heater isnt producing hot water. The pilot burner should be cleaned or replaced in this case. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . If that solves the issue, youre good to go. Depress and hold the gas control knob all the way down. Turn on the manual gas shut-off valve near the water heater. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Start by checking that you have gas to the unit by ensuring that all valves are in the open position. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. These models are not designed for use in mobile homes. Youd be dealing with a clogged neutralizer most of the time. Rheem Manufacturing Company The error code 11 on Rheem Tankless Water Heater means ignition failure. While the previous code indicated that the pressure switch was stuck closed, the three flashes code represents that its stuck open. Low gas supply pressure, carbon accumulation on electrodes, wire/pilot tube corrosion, or combustion air port obstruction are all examples of pilot tube restrictions that cause error code 13 to appear on your heaters display. Some of them are: Dirty Heat Exchanger. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. Do not attempt to remove the inner door. Inspect the gas venting system and the chimney. Press the Wi-Fi setup button and hold it for 5 seconds. Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater. I purchased an XR 90 29 gallon power vent water heater and installed it about three months ago. Ensure that the wiring of the pressure switch is done correctly. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. However, it can also happen due to pilot assembly issues like carbon deposits in the electrode and blockage in the pilot tube. The neutralizer helps the condensate drain in doing its job. Otherwise, the heating element may go bad one more time. Examine the entire system, and remove anything blocking the vents. Do not expose the flammable vapor sensor to water, solvents or cleaning agents. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Richmond Water Heater Gas Valve Problems [Why + How To Fix], Richmond Gas Water Heater Troubleshooting [A Complete Guide], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix], Richmond Tankless Water Heater Code 12 [Why+ How To Fix]. The most common reason behind it is a clogged neutralizer. Once you replace the faulty thermistor, the error code should disappear and your heater should work fine. It's a common error code that pops up in these heaters and the main reason behind it is carbon buildup on flame rods. Reverse-engineer the steps above and complete the installation. There are many potential issues that can cause the red light to blink twice. Descaling the heat exchanger is an easy job. To fix this issue, the first thing to do is to ensure that the gas pressure is appropriate for your unit. Insure manifold gas pressure is present and within requirement. Check whether there is an issue with your gas line. Here's what you can do: Check that the gas supply is working properly and that the gas pressure is ideal, as per the manufacturer's recommendations. The consent submitted will only be used for data processing originating from this website. Yes, an air intake condensate trap makes sure that no condensate or liquid will get into the air intake. It may be set too low. This is located near the top of the water heater. Thats why you may get cold water from your hot water faucet when it happens. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. The result is that many Richmond water heaters are up to 2 smaller than competitive models. Dont use force. As youve seen, there are many potential reasons behind this error code and therefore, many possible fixes. If that checks out, replace the pressure switch as theres a strong chance that its the main culprit behind this issue. This issue normally leads to error code 29 or error code 88. The Combination Gas Control comes set at its lowest setting for safety purposes. An example of data being processed may be a unique identifier stored in a cookie. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. Heres a quick glance at these blinking codes and their solutions: If the LED light in the heater stays solid red, it usually means one of these issues: The way to fix this code depends on the reason that triggered it in the first place. How to get rid of the Richmond tankless water heater code 29? Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. All you have to do to get rid of this error code is to make sure that the tank is completely filled with water and recycle the power to it. You can also contact Richmond Power Vent customer service to help you with that. They come in different types like gas, electric, tankless, and specialty water heaters. Get FREE quotes from licensed Plumbers in your area today. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. An example of data being processed may be a unique identifier stored in a cookie. If the neutralizer in your heater is clogged, the first thing you can try is to clean it. ago Any further changes? If there are issues with it, fix them and see if the red blinking light goes away. Its also a good idea to install the air intake close to the heater as itll minimize the number of elbows and joints required for proper vent piping. Locate the red reset button and then, press it. 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